SERVICE UPDATE ANNOUNCEMENT

Service Update Announcement

At St. Joseph’s Irish Airports & Aviation Credit Union the safety of our members, employees and their families is our utmost priority at this critical time.

As we work our way through the Covid-19 emergency, we wish to assure members we are doing all we can to fully support their day-to-day banking needs.

APPOINTMENT ONLY SERVICE - In our continuing efforts to protect our members, our employees and extended family members and in line with the precautionary measures strongly recommended by the HSE our branches will be accessible to members by APPOINTMENT ONLY. This becomes effective from THURSDAY, MARCH 26TH 2020 and will remain in force until further notice.

To arrange an appointment, members can:

1. Email a request to info@aviationcu.ie

2. Contact Dublin on (01) 844-5187

3. Contact Shannon on (061) 715402

Please note that our branch operating hours will be as follows:

• Monday through Friday: 10am to 4pm (strictly by appointment only)

During these hours, we will continue to be available to assist member queries by phone and email

Other ways members can complete their banking needs:

Online and Mobile Banking is available 24/7 at www.aviationcu.ie. If you haven’t already, we encourage you to go online and sign-up for online banking. If you have questions. We can walk you through any of the online services via telephone during normal business hours. Online banking offers account information, transfers between accounts at the credit union, transfers between your Credit Union account and your account at another institution, transfers to your friends and family, loan and credit card payments.

Automated Balance Enquiries is also available 24/7 at 01 8445187 by choosing Option 1. You do need to have a PIN to use this service. To establish a PIN, please contact the Credit Union at the phone above.

Debit Cards – For instant access to cash, register for a credit union current account and debit card which can be used at any POS or ATM.

Member Support

- Email info@aviationcu.ie and a member of the team will get back to you

- By phone on (01) 844-5187 during normal business hours.

Temporary Loan ArrangementsWe are very aware of the impact of COVID-19 is having on the airline and aviation industry and the impact on our members. Please be assured we are working on putting increased measures in place to assist us with these calls so that we can make the necessary arrangements with you.